All sessions and events are at Campbell's Resort, 104 W Woodin Ave., Chelan, WA 98816, unless otherwise noted.
Subject to change.

Wednesday, October 16

6 – 8:30 pm

RMSA Annual Meeting & Dinner
Separate registration is required

Thursday, October 17

8 am – 5 pm

AWC Registration Kiosk

10 am – 12:15 pm
Early start sessions

Wellness Planning Forum
Get a preview of WellCity Standards, wellness challenges, trainings, new tools & resources, and get started on developing your 2020 wellness operating plan.

You can’t prevent what you don’t know about
Movement of information within an organization is essential for it to manage safety and risk. Safety risks can’t be addressed if they aren’t known.

10 – 11 am
Early start session

Drug and alcohol testing scenarios: Common mistakes, and how to fix them
Review the day-to-day errors that can happen in any program and learn about tools and best practices to correct them.

11:15 am – 12:15 pm
Early start session

Data breaches and liability – What to expect when it hits you
Learn how data breaches frequently occur and infect systems. Hear about the common pitfalls, discuss recent municipal lawsuits, and get tips to prevent future litigation.

12:15 – 1 pm

Lunch, provided

1 – 1:15 pm


1:15 – 2:15 pm
Opening keynote

Personality jazz: Creating harmony at work
Steve Iwersen, CSP
Simply acknowledging that we have different personalities and ways of working doesn’t make for better teams. Our ability to get along, communicate, respect, and compliment instead of competing, is the mix needed for healthy relationships – at work and at home. The strength of your team depends on their ability to appreciate and work with those many differences. Personality Jazz takes you into the exciting realm of personal styles and reveals the secret of working in rhythm with others.

Personality Jazz explores the core principles and outcomes of listening to each other, playing off of each other’s strengths, and working out the process. Attendees will gain a refreshing perspective about the significance of their personal strengths, a new appreciation for the contribution of others, the reasons for interpersonal conflict, and how to get better results through intentional communication.

2:15 – 2:30 pm


2:30 – 3:30 pm
Concurrent sessions

Liability risks of law enforcement evidence rooms
Discuss ways to reduce the inherent risks of evidence rooms with procedures, supervision, and administrative oversight.

Preparing your employees for retirement: Understanding the Trust’s plan options and enrollment rules
Employers play an important role in helping their employees understand their retiree health benefits. Learn what Trust medical and dental plans are available, how COBRA fits in, current rates, requirements and deferral options.

Supervisor training and reasonable suspicion – Part 1 of 2
Meet U.S. DOT training regulations on drug awareness and alcohol abuse for all supervisors of CDL employees, transit or gas utility workers or any employee who might consult on a reasonable suspicion determination.

3:30 – 3:45 pm


3:45 – 4:45 pm
Concurrent sessions

Leading the reluctant: Moving prickly people to preferred outcomes
This fast-paced interactive session provides practical methods for communicating and building trust during uncomfortable times. Learn how to work with uncooperative (prickly) people and others to a shared success without getting stuck.

Supervisor training and reasonable suspicion – Part 2 of 2
Continued from part one. Meet U.S. DOT training regulations on drug awareness and alcohol abuse for all supervisors of CDL employees, transit or gas utility workers or any employee who might consult on a reasonable suspicion determination.

Working with volunteers
Volunteers present unique challenges. Learn who is considered a volunteer (not always who you assume) and who is not, including elected officials. Explore best practices for dealing with this risk.

5 – 5:45 pm

Group walk
End the day with a walk around the river, and then hit the networking reception

6 – 7:30 pm

Vendor Partner Networking Reception
Local wines served!

Friday, October 18

7 am – Noon

AWC Registration Kiosk

7 – 8:30 am

Breakfast, provided

8:30 – 9:30 am
Concurrent sessions

Driving results: Using risk and insurance technology to manage auto risks, promote safety, and reduce claims costs
Review the analytics of public entity auto accident loss data across four states. Discover which departments generate the most claims, and the most severe claims. Explore the differences between rural and urban accidents, and discuss loss control strategies.

What works, what needs fixing? Small-group facilitated networking
Discuss issues that matter to you! Talk with peers and share helpful ideas and suggestions from successes, and glean lessons learned from less-successful situations.

Worker-centric approach to prevent work disability
5% of injuries make up more than 80% of costs. Find out how to lower those costs and expedite return to work through greater communication with injured workers.

Why D&A? Drugs & alcohol 101
Learn why employers must test certain employees for drug and alcohol use and abuse. Find out how the D&A Consortium can help you with this complicated process.

9:30 – 9:45am


9:45 – 10:45 am
Concurrent sessions

Breaking the silence to improve outcomes for employees with behavioral health conditions
Employees with behavioral health conditions is increasing. Knowledgeable employers are able to identify and discuss solutions with employees that lead to better work performance. Explore employee symptoms and appropriate employer responses for each stage of impact.

The limits of free speech in social media
Navigating free speech in the context of social media platforms is a challenge. Get an overview of current legal landscape, including emoji law, hear cautionary tales, and get guidelines for interacting with the public and employees via social media.

Trends in cannabis use
Explore trends in cannabis use, including the ever-changing legal landscape (state vs. federal), demographics and prevalence of use, trending methods of consumption, public opinions, popular products, and impact on the workplace.

10:45 – 11 am


11 am – Noon Concurrent sessions

In the line of duty
First responders witness traumatic events almost every day, but are no more trained to handle it than anyone else. Get a better understanding of PTSD and how employers can help first responders cope with traumatic events.

Special event risks: From the Apple Blossom Festival to the Rainier Round Up
Special events present special risks. Whether it’s a parade, farmer’s market, fireworks display, or beer garden, you need to manage the risks of each. Learn how to implement the practices and procedures to manage these risks, and understand the liabilities that can result if you don’t.

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