All sessions and events are at Campbell's Resort, 104 W Woodin Ave., Chelan, WA 98816, unless otherwise noted.
Subject to change.

Wednesday, October 17

6 – 10 pm

RMSA Annual Meeting & Dinner
Separate registration is required

Thursday, October 18

9 am – Noon

Wellness Planning Forum
Get motivated to plan your 2019 wellness program! Hear about upcoming Trust programs, WellCity Awards, new tools and resources, and connect with wellness peers. Separate registration is required

9 am – Noon

Knowing and assessing your risk
Explore ways to identify and document hazards and risks faced by your employees. Separate registration is required

Noon – 1 pm

Registration luncheon

12:45 – 1 pm


1 – 2 pm
Opening keynote

Leading the art of the tough conversation
David Dye, Let’s Grow Leaders
David is known for his optimism, for making difficult concepts understandable, and for moving leaders to immediate, practical action. His dynamic keynote helps people to increase their influence, solve common frustrations, and improve productivity. Attendees will leave with practical tools they can use right away to take care of tough conversations in their own personal and professional lives.

2 – 2:30 pm


2:30 – 3:45 pm
Concurrent sessions

What works, what needs fixing? Small-group facilitated networking
In this lively interactive session, participants discuss unique challenges and solutions. Share success stories and hear what works in other organizations.

Responding to an active violence incident
Discuss the layered prevention process, identify common barriers to response and explore active violence protocol.

Surfing the silver tsunami: Addressing your aging workers’ needs and maximizing their productivity
As our workers age, they are at a higher risk for more serious injuries. Learn how to address safety through solid strategies and policies.

Supervisor training & reasonable suspicion: Part 1
Meet U.S. DOT mandates for training. Ensure supervisors know what to do in a situation of suspected alcohol or drug misuse in the workplace.

3:45 – 4 pm


4 – 5 pm
Concurrent sessions

Facing the opioid epidemic: What our carriers are doing to help
Opioid problems often begin when a legal drug is prescribed for pain relief following an injury or surgery. Learn how health plans are doing more to prevent opioid addiction before it occurs.

Using policy as a foundation to enhance employee morale, accountability, and community trust
Discuss the process and philosophies public safety leaders should apply when creating, updating, and approving policy content.

Jumpstart and accelerate your Return to Work program
Learn how employers can help injured workers get back to work safely and quickly. Get best practices, tips and hear about financial incentives.

Supervisor training & reasonable suspicion: Part 2
Continued from part one.

5 – 5:45 pm

Group walk
End the day with a walk around the river, and then hit the networking reception

6 – 7:30 pm

Vendor Partner Networking Reception
Local wines served!

7:30 pm

Dinner on your own

Friday, October 19

7 am – Noon

AWC Registration Kiosk

7 – 8:30 am

Breakfast, provided

8 – 9:15 am

Conversations with program staff
Grab breakfast and take a seat in our main ballroom to chat with your program staff. Ask your burning questions, discuss program initiatives and benefits, and meet the teams. Each program has a separate table so visit one or all four!

9:15 – 9:30 am


9:30 –10:30 am
Concurrent sessions

Keeping your wellness program well
Maintaining a healthy wellness program requires regular attention. Learn creative ways to achieve your goals.

How to investigate workplace discrimination/ harassment claims
Undertaking this type of investigation is challenging, but the employer must investigate promptly and stop the conduct from occurring. Learn how to do this the right way.

Culture of safety: In the trenches
Making thoughtful, intentional decisions with your safety program is key to a culture of safety. Get tips from Kennewick, our first WorkSafe Employer recipient.

Drug & alcohol procedural panel
Hear from the experts and learn what happens if an employee tests positive for drugs or alcohol.

10:30 – 10:45am


10:45 – 11:45 am
Concurrent sessions

Regence Accountable Health Networks
Health plans and providers working together to ensure that care is more coordinated, appropriate and cost effective? It’s happening today!

Making performance evaluations work for you, not against you
Performance evaluations can be critical legal documents that can reduce, or create liability. Learn the right way to craft an effective performance evaluation process.

Extreme ergonomics: Get any worker back to work
Discover how to develop solutions to seemingly complex ergonomic issues, using out of the box thinking and logic.

Ask the SAP
Substance Abuse Professional (SAP) recommendations protect public safety after a positive drug or alcohol test. Learn what a SAP does, and learn the importance of return to duty process.

11:45 am – Noon


Noon – 1 pm

Re-humanizing the workplace: The fusion of organizational and employee wellbeing
Dr. Rosie Ward, Salveo Partners
Rosie’s energetic speaking style is sure to engage you through her humor and forward thinking. Workplace culture plays a critical role in injuries, wellbeing, employee engagement and business outcomes. Explore what it takes to re-humanize the workplace and build a thriving organization where people are freed, fueled and inspired to bring their best selves to work – and home – each day.
Don’t miss the wine basket giveaway! Must be present to win!

1 – 1:15 pm


1:15 – 2:15 pm
Concurrent sessions

From good ideas to practical reality: Leveraging a seven-step blueprint to build a thriving workplace
Creating a thriving culture at work is like building a structurally sound and aesthetically pleasing house – and transforming that house into a home where people feel safe, valued and want to spend their time and energy.

Deal or no deal: Determining appropriate settlement authority for tort claims
Put yourself in the shoes of a city or insurance pool risk manager. Based on the TV game show, volunteers consider facts of actual cases, and play deal or no deal.

Investigating claims: strategies and insights
10% of injuries cause 90% of the costs. Only a small percentage of workers’ comp claims are actually fraudulent. Learn how a successful investigation works.

U.S. DOT audit issues and trends
Surviving a DOT compliance audit is all about preparation. Learn what you need to do to get through the audit successfully.

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