The challenge and importance of strengthening municipal workforces.
By Jacob Gottlieb and Julia Bauer
Research by the National League of Cities (NLC) highlights how cities, towns, and villages are leveraging American Rescue Plan Act’s (ARPA) State and Local Fiscal Recovery Fund (SLFRF) dollars to bolster their staff. The COVID-19 pandemic created
significant labor loss across all sectors. After more than two years, some areas have experienced employment recovery, but local governments have struggled to retain workers.
From March 2020 to March 2022, local government employment (excluding education) declined by 4.48 percent—about 18 times more than nonfarm employment. During that same period, all government employment (excluding education) in Washington state declined
by 3.20 percent. It is the hard work of municipal employees that truly makes cities operate. Without adequate staffing, vital services like trash collection and emergency response may be delayed.
Workforce challenges
Employees are leaving municipal jobs for a variety of reasons. For one, retirements accelerated during the pandemic more than in other sectors. As many retirement-age municipal workers begin transitioning out of the workforce, local governments will struggle
to fill various mid-to-upper management roles with qualified candidates because of historical underinvestment in talent pipelines into local government roles. Other factors identified by municipal employers, such as non-competitive pay and a lack
of advancement opportunities, have made it harder for local governments to attract and retain workers.
Local governments need to invest more in both the general public-sector workforce, and in youth and young professional development programs to combat leadership loss and improve service delivery.
The Biden administration has encouraged local governments to use their SLFRF allocations to rebuild their workforces. While some communities have made significant investments, others could be doing more. An NLC analysis of SLFRF spending data from large
metropolitan governments found that of the nearly $8.68 billion in SLFRF funding allocated for use by December 2021, local governments invested about $1.25 billion (approximately 15 percent) into their workforces. Local governments designated most
of those funds towards short-term hiring and pay bonuses.
These short-term investments are crucial to getting local government services back on track. However, they must consider developing long-term, sustainable talent pipelines. Local governments need to invest more in both the general public-sector workforce
and youth and young professional development programs to combat leadership loss and improve service delivery.
A focus on youth
Some cities across the nation are already taking action. For example, St. Louis, Missouri, allocated $2.7 million in ARPA funds to the St. Louis Agency on Training and Employment (SLATE) “to support ongoing efforts to connect city youth with jobs
in summer.” SLATE partners with the city’s youth jobs program to connect 16- to 24-year-olds with paid public and nonprofit positions, provides mentoring and networking opportunities, and helps them develop public speaking skills and complete
job readiness and financial literacy training. There are currently hundreds of interested participants on the waitlist and the program needs additional staff.
Similar programs can be implemented for early or mid-level professionals who are interested in advancing their skillset or changing their career path. As municipalities continue bolstering their workforces, providing opportunities and resources for everyone
interested in public-sector work is critical to improving local government service delivery, local and regional economic development, and resident outcomes.
Additionally, implementing programs that provide pathways for youth and nontraditional applicants can strengthen municipal retention and recruitment. Youth engagement programs have the added benefit of increasing diversity in the workforce to more closely
match the community it serves, as younger generations are more diverse across the US than their older counterparts. Additionally, historically underserved communities are less likely to know how to get involved.
Looking forward, rebuilding public workforces after the pandemic will continue to impact municipal recovery and service delivery, especially as inflation rises and the potential for a recession looms. Local leaders should use the federal lifelines they
have to innovatively address longstanding issues around their workforce and consider new ways to improve retention and recruitment strategies.
Julia Bauer and Jacob Gottlieb are research specialists within the NLC’s Center for City Solutions. To learn more about the strategies local governments are using to bolster their cities’ staff, check out NLC’s brief “The Municipal Workforce Through the Pandemic: Where Are We Now?” available online at nlc.org/resource.
For more information: nlc.org
When allocating their SLFRF funds, local leaders should consider ways to improve public sector workforce outcomes. Here are six considerations to incorporate into decision-making:
- Employee representativeness: Does the city’s workforce look like the residents it serves? What voices are missing from decisions? What data does the city have to determine workforce trends?
- Hiring policies: What is the city’s current method for attracting and retaining workers? What benefits can the city provide to attract non-traditional workers? How is the city attracting and retaining workers from different backgrounds?
- Workforce development: What pathways does the city have to transition workers up the organizational ladder? What training opportunities does the city offer to advance employee knowledge?
- External support: How does the city support workers outside the office? Does the city offer mental health support for employees, especially those in public safety roles?
- Employee feedback: How does the city receive feedback from its employees? After receiving feedback, what is done to ensure concerns are addressed and rectified? How often does the city request employee feedback? What topics does the city request feedback on?
- Organizational culture: What kind of culture does the city reinforce? Do employees feel comfortable discussing any concerns they have?