New Gardiant system

We are excited that we have fully transitioned to our new claim platform, Gardiant! This new system increases functionality for both our members and our internal claim staff. View a list of your claims at any time, their current status, and the plan of action created by your claim coordinator. You can also create loss run reports and view a summary of claim costs and injuries. The best part? You can see all claim documents in Gardiant – no need to use the Claim and Account Center (CAC). Check an employee’s current work status, review vocational reports and any other claim-related documents at any time. 

“I love that the new Gardiant system allows us to see the messages between our employees and Labor and Industries. Having access to all communications, documents and the great charts on the landing page makes it so much easier for the employer and the claims coordinator to review and manage claims!” – Jennifer Gorsuch, City of Camas

Set up all primary and secondary Gardiant accounts

If you are a primary or secondary contact and have not yet set up an account in Gardiant, please do so now.

Not sure how to use Gardiant?

Check out our Gardiant tutorial videos. We have a introductory mini tutorial, and a second video that shows you around the Gardiant portal more thoroughly. Both videos include the basics, reviews many of the features you’ll want to use, and where to find each of them. Questions? Reach out to your claim coordinator for any assistance navigating the new system!