Claims and pre-litigation
RMSA in-house, claims professionals help you understand what’s covered and what’s not. We work with you through the claims process to ensure your coverage is working for you.
How and when to submit a claim
Complete the necessary form below, and submit it to RMSAclaims@awcnet.org with supporting documentation such as photos, police report, or inspection log.
Claims forms
Provide claimant information for general liability. Information on this form is required by RCW 4.96.020.
Report damages to your property and/or vehicle. Police and/or fire reports are required for all theft, vandalism, fire/arson, and vehicle accident claims. Attach supporting materials such as police reports, photos or details of any kind.
24-hour claims hotline
If you experience a claim outside of normal business hours (8 am – 5 pm), you can contact claims staff after hours by calling 360.753.3326.
After hours claim line – 360.753.3326
Pre-litigation service: Call claims staff before taking action
We use specialized, independent attorneys to help our members avoid the financial and emotional costs of litigation. Examples of issues we can assist with are:
- Pre-termination review
- Harassment complaints and response
- Land use
- And more…
Our Member Standards provide consistent administrative practices for members, reducing property and liability losses. Adherence to the Member Standards impacts your deductible and some trainings may be required to avoid a deductible on a claim.